How can we help?
Quick answers first. If you still need us, we reply within one working day.
Using the portal
I paid but haven't received my sign-in details
Your portal account is created automatically when payment succeeds and emailed to the address you enrolled with. Check your spam folder, then use “Forgot password?” on the sign-in page with that email.
How do I join a live class?
Sign in and open Live classes. A Join button appears when the class is about to start. You also get an email reminder with the link.
I missed a class
Recordings are added to Live classes after each session. You can also request a reschedule or report an absence from the same page.
How do I change my password or email?
Go to Settings in the portal. You can change your password, profile, notifications and low-data mode there.
How do I get a receipt?
Open Payments in the portal and choose Receipt next to the payment. Receipts are also linked in your payment email.
Everything you need to know.
Still curious? Speak with admissions.