Refund policy

Once a payment succeeds, your place is reserved and program fees are not refundable, including if you change your mind, miss classes, or do not meet a program's requirements. Please review the requirements and level details on the program page carefully before you pay.

Bundles are priced as one purchase and cannot be part-refunded for levels you do not take.

If you were charged twice for the same enrolment, or charged an amount different from the price shown at checkout, we refund the excess in full.

If WorldLink HR cancels a program or cohort and cannot offer you a place in another cohort of the same program, we refund what you paid in full.

If something serious stops you from attending, such as illness, contact us before your cohort starts. We may, at our discretion, move your place to a later cohort of the same program. Moving is not guaranteed and is not available once your cohort has begun.

If a seat you sponsored hasn't been given to a learner yet, we hold it for the next cohort of the same course, or refund it in full if you ask. Once a learner has been enrolled on your seat, that seat can't be refunded.

Email worldlinkhr779@gmail.com with your payment reference (it starts with "wlms_" and is in your confirmation email and on the Payments page of the portal). We reply within 5 working days. Approved refunds are returned through Paystack to the card or Mobile Money wallet you paid with, usually within 10 working days.

We only take payment through the official checkout on this website. We will never ask you to pay an individual, a personal account or anyone in a WhatsApp group. Payments made outside the website cannot be traced or refunded by us.